Conflict is inevitable for anyone who interacts with people, at work or in life. For many of us, conflict can literally hijack our emotions. Conflict in the workplace, if not handled well, can be detrimental to one's career. In this session we define conflict and discuss the 5 basic styles of conflict, learn to assess and manage our own personal conflict style and learn steps to avert conflictual situations.
Effective Conflict Management in the Workplace
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