Training Portfolio

Delivering Feedback

This workshop helps managers be direct and tactful in how they conduct conversations regarding performance, workplace behavior and other situations which require feedback. Three forms of feedback are explored: affirmation, coaching/development, and evaluation.  Discussion will help to shift participants’ feedback-mindset from a dreaded conversation to a welcome gift.  Practice will focus on skills to keep defensiveness low and receptivity high during feedback.  

Course Deliverables

·      Strategies to understand direction, purpose, and intent in your message
·      Learn Language to get a point across clearly
·      Barriers that lead to disengagement and low productivity
·      Practice cases that relate to the real world

Course Specs

Target Audience: Individual contributors, managers, teams
Delivery Method: 
·      Skill Introduction and in-class small group practice
·      Mini lecture
·      Case Examples
Minimum Recommended Length: 90 minutes
Maximum Number of Participants: 30

To learn more about these programs contact Wynne Meyer –

Scheduling Guarantee: KGA guarantees fulfillment of events scheduled with a minimum of five (5) weeks advance notice. Limitations based on location and/or supplier availability will be discussed before scheduling begins.

Cancellation Policy: Event fee(s) will be fully refunded for cancellations requested in writing 10 business days or more prior to event date(s). Event fee(s) are due and payable for cancellations and postponements requested with fewer than 10 business days prior to the event date(s).

Recording Policy: Recordings of scheduled live webinars require pre-approval from the presenter and KGA. A fee of 30% the cost of the webinar will be incurred for all recordings.

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