Training Portfolio

It’s More Than [Just] Conflict Management

Appling the Thomas Kilmann Conflict Mode model to tackle a variety of common workplace issues and challenges. Participants will learn how to foster improvements in people’s individual and collective capacity to manage change, make team decisions, and solve problems.  In this interactive session each participant will get a debrief of the TKI assessment, learn the TKI model, and identify opportunities to use the tool.  
Course Deliverables:
  • Understanding that conflict and differences of opinion can be effectively expressed and resolved
  • Employ conflict management strategies that can address other team and workplace challenges
  • A thorough debrief of each participant’s conflict management style 
  • An understanding of the importance to flex styles depending on the situation
Course Specs:
Target Audience: Individual contributors, managers, teams
Minimum Recommended Length: 90 minutes
Maximum Number of Participants: 25
Assessment Tools: TKI Conflict Mode Instrument

To learn more about these programs contact Wynne Meyer –

Scheduling Guarantee: KGA guarantees fulfillment of events scheduled with a minimum of five (5) weeks advance notice. Limitations based on location and/or supplier availability will be discussed before scheduling begins.

Cancellation Policy: Event fee(s) will be fully refunded for cancellations requested in writing 10 business days or more prior to event date(s). Event fee(s) are due and payable for cancellations and postponements requested with fewer than 10 business days prior to the event date(s).

Recording Policy: Recordings of scheduled live webinars require pre-approval from the presenter and KGA. A fee of 30% the cost of the webinar will be incurred for all recordings.

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